Audi Zentrum Hannover Quattro Lounge & Bistro in Hannover

Here customer service comes first. Even if difficult problems arise, we act quickly and competently. My service advisor, Mr Odzoski, leaves nothing to be desired here and takes care of every case in an exemplary manner.

The dealership can only be recommended. We bought a used Audi A5 convertible from Mr. Zimmermann. Mr. Zimmermann is a very competent young salesman and the dealership is lucky to have such a salesman.

After buying it from Audizentrum Hannover / salesman Mr. Oppel, I am very satisfied. From the first contact to the delivery of our Q5 car, I was really impressed by the service. Here you can see that the people really do their job with passion.

Even if there was no purchase, the advice - even in the currently difficult times - was excellent. Mr. Mosch tried very hard and always answered within a few hours. Keep it up!

I picked up my used car there last week and, despite the lockdown restrictions, had a competent and successful handling by Mr. Sadeeqee. Very helpful and friendly advice and then the further steps after the purchase. Overall very satisfied with everything, everything worked perfectly and quickly. Thank you again for that.

We have now leased our second Audi from Mr Meyer, first an A3 convertible, now the A5 convertible. In both cases, the reception, advice and configuration of the vehicles was a real pleasure. The atmosphere in the Audi Center Hanover is very good, nothing is imposed here but honest advice, we are already looking forward to the end of May 2021 when we can pick up our dream car. Thanks again.

Super great team and super great car?. We are very happy that we bought our Audi from Mr. Zimmermann. Mr. Zimmermann's way of informing us about everything but not pushing us to buy ultimately convinced us to buy the car. We are very satisfied and would buy a car from Mr. Zimmermann again at the Audi Center in Hanover at any time.

After problems with the inspection at a VW dealership, I finally ended up at the Audizentrum Hannover and in retrospect I can't be annoyed not having gone there right from the start. My service advisor, Mr Odzoski, was at my side with words and deeds and as far as I can tell, he is really committed to the customer. This is how a consultant should be.

After unfortunately having to gain a few "mediocre" experiences many years ago, I now feel that I am in extremely good hands again. I was mainly in contact with Mr. Weber, who is always very competent and above all problem-SOLVING-oriented. Many Thanks!

I'm disappointed! Just wanted to store tires. So call Volkswagen Leasing, which in turn gave me the number of Audi Vahrenwalder. I called there at 9:21 am demonstrably. It was announced that I can come until 6 p.m. I was there at 3:20 p.m. to then hear a woman proudly tire acceptance until 3 p.m. As a customer, what can I do that the employees don't know each other how the process is? I had to be very clear that I will not take my tires with me again. I could leave them there but of course the negative service stays in the back of my mind. I am completely disappointed after my first service visit. Even when I was looking for a new vehicle, I was hardly given any advice (about 4 months ago), so I ordered my Q3 Sportsback from another Audi house. A few years ago my A4 had similar problems. I try to avoid this location, unfortunately this is not always possible due to time constraints.

I would like to thank the key account team very much and especially Mr. Wilkinson. The cooperation always works wonderfully! Furthermore, the staff at the information desk. Just great !!

A nice dealership with nice and competent staff. It must be added that the AUDI Center Hanover is by far one of the cheapest AUDI dealers in all of Germany (I speak from experience, as I did not make the long journey from Augsburg to Hanover for nothing). I myself was advised by Mr. Koch and I can only give this employee a good name. All in all it can be said that this AUDI dealer is the BEST in all of Germany!

We went to Ms. Wagner for advice and a test drive. We felt very comfortable with her. Ms. Wagner has a wealth of experience in the field of cars, was in a good mood, helpful and always personable. Should we decide in favor of an Audi again, we will contact you. Thank you for the experience in the Audi Center Hanover with Ms. Wagner.

I would like to specifically thank Mr. Zimmermann. He made me a very fair offer for the new purchase and the trade-in. The handling was also exemplary and all points according to the conversation were adhered to. It is important to me that you treat each other honestly and stand by your promises and that is implemented very well in Hanover. I would buy from Mr. Zimmermann again at any time. See you next time ?

I can recommend Mr. Zimmermann directly. Advised me very competently, fairly and honestly. Really tries to ensure that everything runs smoothly for the customer. In general, what I could see was very friendly staff. I can only recommend

Super satisfied and perfectly happy thanks to Mr. Zimmermann. Thanks to his calm, patient and authentic manner, I felt right at home. Now I have a new one by my side! Even if it doesn't work out to accommodate your own children, it wouldn't be a problem. The Audi Center even has a small children's corner so that you can be undisturbed for a few minutes. I can highly recommend the dealership and the seller!

I bought an Audi at the Audi Center in Hanover as part of the works car campaign. I received very professional and personable advice from Mr. Zimmermann. A test drive was not a problem even shortly before the end of the working day, so we did the CT right after all the modalities had been clarified! The entire process up to the handover went competently and without any problems. Thank you Mr. Zimmermann! See you!

Bought an Audi A6 here. The advice from Mr. Zimmermann was first class. Everything was handled as agreed on the phone. I've never bought a car that feels so good. Top performance! Many thanks.

The selection of vehicles is huge here, there is the right vehicle for every Audi fan and that in many colors, unfortunately I think the terrain is too small and it is bursting at the seams. For him in the Audi Center, the exhibition hall is unfortunately a bit small, although there are a few models available, but a center should present more for the buyers. The staff is very friendly and tries hard. Unfortunately, the Audi Sport Hall is also closed and there are too few models available so I would have expected more. All in all, I say it was a big disappointment for me, I expected more, that's just the way it is. Please do not say Corona is to blame.

I bought my first Audi there at the end of June. The prices compared to the equipment are good, but unfortunately also the only positive experience I have had with the Audi Center and will probably have. Since I bought the car, several small problems have arisen which are very difficult to fix at the beginning and can no longer be resolved at all, because after a certain time you are ignored and no callbacks or anything else are received. The processing of the guarantee with Audi workshop partners is almost impossible because a VW guarantee is concluded which VW itself does not know anything about and no Audi partner can see except the Audi Center Hanover itself. Contractually agreed tread depths of my winter tires were also skilfully ignored so I am allowed to exchange already next winter. It took me 2 months to repair my charging cradle, but only because at some point I was allowed to drive to Hanover myself because the process between the authorized workshop and the Audi center was impossible. Once in Hanover, all errors should be fixed. According to the Audi Center, a key that discharges after 2 weeks is a normal keyless go problem and everyone has the problem of having to replace the battery after 2 weeks. Further clarification is impossible, however, since no employee is supposedly available and callback requests have been ignored for another month. In the end, I was deprived of any pleasure in my first Audi, since it appears that I will only get my key repaired through legal channels. Unfortunately, I can only advise against this Audi center. Unless you finance your car there that brings more money, maybe the Audi center is then helpful so unfortunately absolutely not to be recommended.

I got my new A4 in June and I'm very satisfied by the great support I received from Mr Zimmermann. Patience and kindness to all questions I had and always precise in the explanations. I can only sugget the Audi Zentrum Hannover and its staff!

Easy, hassle free, customer centric

I was helped by Lucvas Zimmermann and I,m very satisfied with his fantastic service .The car I bought is great !

Audi Zentrum Hannover and its Gebrauchtwagen department is a flexible and a customer oriented business. I'd like to commend Audi Zentrum Hannover and especially Mr. Neco Horoz for their focus on the customer satisfaction. I was about to pull out of a leasing deal deemed disadvantageous to myself when Mr. Horoz has found a way to make amendments to it and keep me as a customer.

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Waited over 1month after contacting them via website. Still got no reply. Had to pay for the gas on a tryout ride. The car wasnt even cleaned up. It had spiderwebs and other stuff inside. Summed up, i love Audi, but i would never buy a cat at this location!

Ok

Would've had a better experience if I was a billionaire.

Very cool!

Very friendly reception staff. The engineers could improve in customer service!

Lacked enthusiasm from their end to sell the car

Good team, good job done.

Postpone pick-up date one day later without any pre notice. Repair engineer was not so favorable. But other staffs were good. And I sent an email for complaints. But no reply. I think audi is not interested in customer satisfaction. I will not go there again without critical problem.